Notification: Customers must inform Wakf Apparel of size discrepancies within 7 days of delivery via email at [email protected].

Eligibility: Exchange requests are accepted for defective products or wrong deliveries only.

Sale Items: Products purchased during a sale cannot be returned, exchanged, or refunded.

Full-Price Items: Exchanges for full-price items now on sale will be processed at the discounted price.

Refunds: Provided for prepayments in case of out-of-stock items, wrong deliveries, or manufacturing defects. Refunds are issued as vouchers with a 1-month validity.

Cash Refunds: Not available; all refunds are issued as vouchers.

Cosmetics: Not eligible for exchange, return, or refund.

International Orders: No returns or exchanges offered; inquiries should be directed to [email protected].

Size Exchanges: Products must be returned within 7 days of delivery, in original condition and packaging with tags intact.

Outlet Option: Customers may be directed to a Wakf Apparel outlet for exchanges.

Exchange Request Process: Email [email protected] with order details, reason for exchange, and photographic evidence within 7 days of delivery.

Processing Time: Exchange claims typically processed within 7-10 working days, may take up to 15 during peak periods.

Cancellation: Orders cannot be cancelled post-processing; Wakf Apparel reserves the right to cancel orders due to product unavailability or declined payments.